RPA [Robotic Process Automation] can free your employees from repetitive tasks and allow them to work on higher-value projects. A growing number of companies are embracing this trend both to fulfil, and expand their fast-growing services.
However, the process of implementing RPA is far from pressing a magic button and imagining the robots simply continue. An EY study found that 30 to 50% of initial RPA projects fail due to some common mistakes made by organisations, which can often be avoided by having direction and guidance from RPA experts.
Digital transformation requires a comprehensive strategy and careful execution; having proven RPA Consulting input can support the best return on investment for these key reasons:-
1. Identifying automation opportunities Company internal staff are familiar with day-to-day operations, but without prior training, they may not be able to identify the automation opportunities hidden in daily operations or pick the suitable process to start with. RPA consultants can assess your processes from top to bottom, identifying the processes better suited to be automated and with the highest ROI [Returns on Investment] potential. They can also explain and present proven automation use-cases that provide a framework of how to implement RPA within the company or specific departments. 2. Analyse and choose the right automation tools There are numerous automation tools available on the market with their own capabilities, strengths and weaknesses. The best automation tool for each industry is varied, based on the nature of processes need to be automated. What works well for your competitors might not be best for you. Companies need to have guidance to judge which tools can maximise their automation efficiency holistically rather than focusing on the license fee. RPA consultants can assess the capabilities of each solution and choose the right tools to fit your specific business processes. On a separate note, it is important to hire a consultancy that partners with major Automation software companies to optimise your choice.
3. Offer support along your Automation journey Apart from providing the best recommendations of RPA solutions, consultants offer full support along your automation journey. Before integration, RPA consultants will program robots to execute new procedures in an effective manner. Numerous testing runs are required to ensure the correct execution of the pilot program. After integration, dashboards are set up to record and analyse the results. They offer ongoing support and maintenance throughout the project, fixing bugs and errors for improving bot performance. RPA consultants are also your best friend when you need to upgrade the systems or introduce any new features that involve changing the working procedure of the bots.
4. Reduce implementation cost and time significantly For the majority of businesses, hiring a full team of RPA experts might not be feasible due to budget. Companies have to spend time and resources to recruit RPA talents. In addition, RPA technology is evolving at a rapid rate, so keeping an in-house team means providing constant training to equip them with the latest trends. Automation, like other digital innovation, is better to be outsourced to professional consultants. Having a full team of RPA experts can help reduce the project time significantly as they can streamline the process of project implementation. They also have extensive experience in the field and can help to achieve the highest ROI. If you want to shorten the timeframe of implementing RPA, it’s better to get an experienced team to roll up their sleeves.
Embracing the RPA journey is a long-term strategy and takes time to accomplish its goals. With the help of RPA consultants, the investment can be leveraged to create greater value in a shorter time span. If your team is already overstretched, then outsourcing RPA automation processes to experienced consultants is definitely a wise move.
Enterprise RPA has extensive experience in helping clients to "gain a foothold" with automation, our guidance helps them to focus on specific use case(s) situationally, whilst also aligning with their strategic aims to deliver more, respond faster and improve services elsewhere. See more Customer Stories from various sectors.
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