Our primary partner, UiPath, has recently conducted a 2022 Office Worker Survey, it shows that the majority of global office workers are feeling increased pressure at work due to colleagues resigning in the past year.
The survey also found that monotonous tasks are amplifying employee unhappiness and uncertainty, and that employees would welcome new processes and technologies such as automation to allow them to focus on work that matters -
The Great Resignation is an acute business challenge
Around the world, office workers are feeling increased pressure at work because their colleagues are quitting. Alarmingly, 83% of global respondents have had to take on up to six new tasks outside of their job descriptions due to their co-workers resigning. For the UK market, the Great Resignation will continue in the year ahead as almost one in five UK workers say they are very or extremely likely to switch to a new employer within the next 12 months according to the latest PwC’s Workforce Hopes and Fears survey. Retaining these employees will require more than just pay; fulfilling work and the opportunity to be one’s authentic self at work also matter to employees who are considering a job change.
Labour shortages and mundane work are causing people to quit Globally, people are motivated to seek a new position because of increased pressure on work/life balance, spending too much time on administrative tasks, and lack of training to develop or enhance new and existing skills. For younger and more tech-savvy generation, they have low tolerance for mundane, manual work. Instead, they continually set their sights on jobs that make them feel a sense of purpose and that challenge them to evolve.
Expanding roles are compounded by monotonous tasks 94% of global respondents say they feel exhausted at the end of a workday at least one day per week. They’re frustrated by mundane tasks at work, such as responding to emails (42%), scheduling calls and meetings (35%), and inputting data/creating datasets (34%).
Office workers believe automation is core to improving their job performance and satisfaction Consistent with the past years’ Office Worker Survey, employees feel like much of their workday is eaten up by tasks that can be automated. 91% of global respondents believe that automation can improve their job performance, by saving time, increasing productivity, and creating opportunities to focus on more important work.
Automation can help fight the Great Resignation 73% percent of global respondents contend that incorporating automation—including training on automation—could help their organization attract new and retain existing talent. Business leaders are already on board, with 85% of those surveyed in the UiPath 2022 Executive Survey agreeing that incorporating automation and automation training into their organization will help them retain employees and attract new talents.
Moreover, the future working trend encourage people to strive for work-life balance. UK has endorsed this belief and introduced the four-day work week: 100% of pay for 80% of the time, in exchange for a commitment to maintain 100% productivity. The pilot scheme is launched earlier this year with more than 3,300 workers at 70 UK companies participating. It can foresee that staff will tend to spend less time on their jobs and commit to achieve higher performance, the efficiency can be guaranteed if we implement robots to handle the repetitive tasks. Once the robot is installed in the system, it can provide support to staff and customers with minimal error rate. It can also cover for staff during their day-off or annual leave.
Discuss with one of our consultants to explore how automation can help your company increase productivity with reduced cost.
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