Housing Use Cases

Invoice Processing

Check and confirm tenancy details automatically with claims being processed by a robot, representing 4-5 times productivity improvement and 100% accuracy rate

Leavers Management

Check and remove each leaver from relevant systems, with complex rules applied to control data and service access, which avoid ex-employees having access to company's sensitive information and property

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Mail Merge Notifications

Notifications for tenants can be generated and sent by a robot, relieving staff from doing repetitive and time-consuming tasks

Sudent Accomodation Faq

Matches student enquiries with available properties and answer questions related to the properties

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Universal Credit Verification

Check and confirm tenancy details automatically with claims being processed by a robot, representing 4-5 times productivity improvement and 100% accuracy rate

Case Study

Former Tenants Arrears

Former Tenant Arrears Automates validation checks for each former tenant account and adding appropriate actions on the back of the checks to accelerate the debt collection process

Case Study

Direct Debit Management

Former Tenant Arrears Automates validation checks for each former tenant account and adding appropriate actions on the back of the checks to accelerate the debt collection process

Temporary Housing Allocation

Instead of having staff juggling through multiple systems, our solution consolidates everything in one platform to handle data captures, initiate the next process, facilitate keys handover and streamline housing benefit application

Eva - Ai Virtual Assistant

Modernises the way registered social landlords interact with Residents & Employees. Designed to significantly improve communications with more first-time resolutions, reduce inbound calls to contact centres and step change the customer experience

Email Reroute

Categorises emails based on their content and forwards them to the appropriate departmental inbox for action or creates a transaction in an operational system e.g. a CRM case