One of the benefits for implementing Robotic Process Automation (RPA) in your business is that it can release employees from undertaking manually intensive and repetitive tasks.
This in turn frees up their time so they can be more strategic to work on higher-value activities and maximise productivity.
The automation processes are performed by RPA robots (or software bots), which in effect mimic human workers to create a digital workforce that can interact with multiple software applications to execute specific tasks.
Typically, these robots fit into two categories: attended or unattended;
Attended Robots – these can be used for business activities where the employee’s interaction may be required at intervals. The Attended Robot completes tasks, alerts the employee to initiate and complete the next stage, prior to the employee setting the robot into the next task.
Unattended Robots – these can run independently of any human intervention and can be used to fully automate high-volume transaction-based activities and processes. Often these robots can be run on-demand or set to respond to a schedule or triggered by another action i.e. an email being received, a queue task or another file or application.
An RPA implementation can use a combination of both types of robots, and often will work in conjunction with each other for automating front-office and back-office tasks.
Enterprise RPA runs a workshop with businesses looking to start out on the RPA journey to help them identify the processes that can be automated and in what order of priority.
To discuss, please contact us on 0333 987 3938 or email firstname.lastname@example.org